![]() ![]() Please advise me how to download and execute Smart Switch. I believe the operating system is Windows 7. Now select Software update and Initialisation form the next. Select Create installation media for another PC. To install the Stock firmware, navigate to the option by clicking the button on the top right of the UI Emergency Software Recovery. Head to the Windows 10 software download page and select the Download tool now. The Windows Media Creation Tool is the easiest way to download the latest version of Windows 10. My laptop is a Dell Inspiron 5559 bought in May 2016. To install Windows 10 from your Android device, you'll need a copy of Windows 10. Please see the application event log or use the command-line sxstrace.exe tool for more detail." After 3 1/2 hours with the company I bought my phone from (CREDO), CREDO was unable to correct the problem and advised me to look elsewhere for assistance since, according to CREDO, it is a laptop problem. ![]() When I try to run it I get the message "The application has failed to start because its side-by-side configuration is incorrect. I think I was able to download Smart Switch. I am either unable to download the Smart Switch software or can download it but can't execute it. To download I need to use Smart Switch software. ![]() Before the phone undergoes a factory reset, I need to download my contacts, pictures and videos to my laptop. Once the downloading is done then go to the download folder and find the Smart Switch setup file. ![]()
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